Privacy Policy – UX Rotterdam 2026
Last updated: 04-08-2025
For us at UX Rotterdam, transparency and privacy are extremely important. This document outlines how we collect, store, and process personal data when you register for UX Rotterdam 2026, participate in the event, or use our website.
1. Registering for an Event
When you register for UX Rotterdam 2026, we may ask you to provide personal data such as:
- Name and contact details (email, phone)
- Company and profession
- Payment information (processed via our payment partner)
We use this information to:
- Issue and validate your ticket
- Provide invoices for accounting purposes
- Communicate essential event information (e.g., schedules, venue updates)
- Send you post-event updates or information about future events (only if you opt-in)
- Generate anonymized statistics (e.g., percentage of UX designers vs researchers) to improve our events and inform sponsors — never including identifiable details
All ticketing data is processed via Tickettailor (ticketing partner) and payment via Stripe (payment processor) in compliance with their privacy policies.
2. Participating in the Event
Your attendance is governed by our Terms of Service and Code of Conduct. By joining the event, you consent to the handling of your data as described in this policy.
3. Event Documentation
We may capture photos, videos, and audio recordings at the event. These may include audience images and interactions. By attending, you grant us non-exclusive rights to use such media for event documentation and promotion.
4. Feedback & Surveys
We may collect post-event feedback to improve our conferences. Feedback may be submitted anonymously. If feedback includes identifying details (e.g., for raffle participation), these are separated from the content and destroyed after processing.
5. Newsletter Sign-Up
You may sign up for our newsletter either directly on our website or during event registration.
- We use mail chimp for email marketing in line with their privacy policies.
- You can unsubscribe at any time via the link in any email or by contacting privacy@uxrotterdam.com.
6. Volunteers
When you submit a proposal (e.g., to speak or volunteer), we use the information you provide solely for internal evaluation. If selected, we’ll contact you to arrange details. Submissions may be stored for future opportunities unless you request deletion.
7. Using Our Website
We use Google Analytics to understand website usage. Google anaylytics does not use cookies or collect personal data; it only tracks anonymous aggregate usage metrics hosted in the EU.
8. Cookies
Our website may store minimal cookies necessary for performance.
9. Data Processors
We rely on trusted third parties to provide our services, including:
- Tickettailor: Ticketing and entry management
- Stripe: Payment processing
- Mailchimp: Email communications and newsletters
- Google docs: Internal organization and document storage
- Strato: Hosting and infrastructure
10. Children
Our events are primarily intended for professionals. Minors under 18 must have parental or guardian consent to register or attend.
11. Data Requests & Removal
You may request:
- A copy of your personal data
- Correction of inaccurate data
- Deletion of your data (except where required for accounting purposes)
Contact us at privacy@uxrotterdam.com for all inquiries.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Any updates will be published on our website.
13. Contact
For any questions about this Privacy Policy, contact:
privacy@uxrotterdam.com
