About Merel Schöffel

I help organizations move forward with digital solutions that actually make a difference for real people.

As Strategy Lead at Humanoids, I focus on commercial growth and strategic direction in the fields of AI and digital innovation. I connect strategy, UX and technology to turn smart ideas into valuable, human-centered products. My strength lies in bringing the right people together early, asking better questions, and keeping the bigger picture sharp while moving fast.

I’ve contributed to projects with cultural, social and technological impact, from museum transformation to complex public-sector innovation. What drives me in all these contexts is helping organizations unlock the right opportunities and translate them into solutions that genuinely improve people’s lives. I’m also a storyteller at heart: I enjoy taking teams and stakeholders into the possibilities of the world of tomorrow, making complex developments tangible and inspiring the direction we choose today.

What is your vision on our UX industry?

The current wave of AI is forcing the creative industry to take a deeper look at what creativity actually is. AI systems can generate ideas, visuals or text at scale, but what they produce ultimately reflects us: our knowledge, our imagination, and our blind spots. In that sense, AI functions as a mirror rather than a replacement. It exposes the patterns and assumptions we feed into it, and that makes the human aspects of creativity even more valuable. Curiosity, exploration, doubt, intuition these are the parts of the process that no model can replicate.

Because AI shows us our own thinking so clearly, it challenges us to be more intentional and more critical. Creativity becomes less about polishing an artefact and more about making thoughtful choices, asking better questions, and imagining alternatives a model can’t predict. That shift shapes my work every day. Instead of seeing AI as a threat, I see it as a tool that sharpens human judgment and expands what teams can explore. It accelerates production, yes but more importantly, it pushes us to define what meaningful, human creativity looks like in an age of machines.

Share this page:

Keynote
Merel Schöffel

Skill Kill: Craft in the age of automation

I’m sharing a story about what it means to be a specialist in an AI-driven world. I’ll start with the myth of “AGI”, a term that sounds impressive, but doesn’t reflect the reality of what we’re building or what we actually need. The real shift is happening elsewhere: in how AI is reshaping the way we develop expertise.

We’re facing a strange paradox. Organisations say they can’t find enough technical talent, yet junior roles are disappearing fast. In tech, entry-level positions dropped by 35%, while demand for seniors keeps rising. Everyone wants seniors, but we’re quietly removing the conditions required to create them.

AI is taking over much of the work that used to help juniors learn. It seems efficient, but it removes the space where skills are formed. Researchers call this skill atrophy: not the loss of jobs, but the loss of abilities. And that’s risky at a time when we need more digital competence, not less.

My keynote explores what this shift means for developing expertise, why juniors are the first to feel the impact, and what it means for teams and organisations that depend on long-term competence rather than short-term output.

Most importantly, I’ll talk about what the solution looks like in practice: creating intentional learning spaces, keeping real thinking work in human hands, pairing juniors with experienced colleagues, and using AI to support reasoning rather than replace it.

Because if we want to have specialists in the future people who truly understand the craft  we have to design environments where they can actually learn it. Spaces that build the foundation for good design and for healthy workplaces where people can grow, contribute and stay confident in their skills.

Our inspirational speakers

Jeroen van Geel

Independent Creative Strategist

Ivo van Hulten

Director of UX
@Porsche

Natalia Marmalejo

Digital Strategy lead
@Rabobank

Julia Bastian

VP of Product
@Alasco

Diantha Boll

Senior Product Designer @Eneco

Do you want to get in touch with us?

Let's have a chat